RETURN & EXCHANGE POLICY

Our Dedication to Your Satisfaction:

At LYNNLI Nails, we're committed to ensuring every customer's experience is as radiant and flawless as our nails. While we infuse passion and perfection into every set we craft, we recognize the importance of a perfect fit.

Returns:

Due to the intimate and personalized nature of our products, we are unable to accept returns for hygiene reasons. We value the trust you place in us, and we prioritize your health and safety above all.

Exchanges:

We understand that finding the perfect fit might require some adjustments. If you need a different size, we are more than happy to facilitate an exchange within 14 days of your order's delivery date. Simply email us at lynnlinails@outlook.com with your order number, and we'll guide you through the process.

For an exchange to be processed, kindly ensure the following:

  1. The item must be in the same condition as when it graced your doorstep.
  2. It remains untouched and unused, with the toolkit intact.
  3. The item must be in its original packaging, ready for its next journey.

A gentle reminder: Before sending any items back to our haven, please reach out for approval. We’re here to assist, ensuring your LYNNLI experience remains unparalleled. 💅✨

Faulty Items:

While rare, if you happen to receive a faulty item or if there's an oversight on our part, please reach out to us immediately. We promise to address such issues with urgency and care, handling them on a case-by-case basis to ensure your complete satisfaction.

Thank you for choosing LYNNLI Nails. We're here to elevate your beauty, one nail at a time. 💅✨

If you have any further questions or require assistance, please don't hesitate to contact us at lynnlinails@outlook.com. We are here to help you throughout the return process.